Refund policy

If within 30 days from the delivery of the training and digital services the client, individual, is not satisfied with the results obtained, may request a refund, his reasons must be substantiated and justified regarding the efficiency of the training and services. as a recourse to the money return policy without proving those requested for settlement. The return of the money is made without any delivery costs (if payment is refunded). After this period, the customer can no longer request a refund.

The money is returned only after providing the necessary data for this purpose (IBAN account, bank, swift code, account holder, user account, email address and / or other information). If you do not provide the required data, we will not be able to return the money.

All such requests are made on the contact details on this website (email / phone).

Once the money is returned, the customer will no longer have access and any right to use the materials / information present on the website www.muscle-maker.ro

For the return of the money, the Customer receives the money related to the returned products within 14 calendar days from the date on which Muscle Maker Society SRL is informed by the customer about his decision to request the return of the money.